What is AidGens?
AidGens is a unified customer communication platform that lets Moroccan SMBs deploy AI agents on WhatsApp, email, and SMS. Your agent answers questions, takes orders, manages bookings, and escalates to humans — 24/7.
Which channels does AidGens support?
AidGens supports WhatsApp Business, email, and SMS out of the box. Instagram Direct and web chat are available on higher plans. All channels are managed from a single Live Inbox.
How do the AI agents work?
You train your agent with your product catalog, FAQ, and business policies. It then handles incoming messages automatically — tracking orders, confirming bookings, and answering customer questions in Darija, French, or Arabic.
How do I get started?
Sign up for free, connect your WhatsApp Business number or email, upload your catalog or knowledge base, and your AI agent is live in under 30 minutes — no technical setup required.
What pricing plans are available?
AidGens offers a free Starter plan, a Pro plan for growing businesses, and an Enterprise plan for larger operations. All plans include core AI features; higher plans unlock more channels, agents, and analytics.
Is my data secure?
Yes. Your data is encrypted in transit and at rest. AidGens complies with Moroccan data-protection regulations and never shares your business or customer data with third parties.