Help Center

Learn how to set up your AidGens account and start automating your customer communications.

Connect and manage your messaging channels including WhatsApp, Instagram, and more.

Configure AI agents to handle customer queries automatically in Arabic, French, and English.

Manage customer orders received through your messaging channels and track their status.

Let customers book appointments and services directly through your messaging channels.

Manage your customer contact list, segments, and conversation history in one place.

Invite teammates, assign roles, and manage who can access which parts of your workspace.

Understand your subscription plan, usage limits, and how to manage payments.